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Frequently Asked Questions

Please reach us at novasdecadentdesserts.llc@gmail.com if you cannot find an answer to your question.

I recommend placing orders 1–2 weeks in advance, especially for custom desserts. Holiday and busy seasons may require more notice.


  • Yes! I love creating custom treats. Send me your ideas, colors, theme, or inspiration photos, and I’ll bring your vision to life.


I accept:

Cash

Zelle

Cash App

Payments Via My Website


  • Yes. A 50% non-refundable deposit is required for all custom orders to secure your date. The remaining balance is due at pickup.


  • Yes, delivery is available for an additional fee depending on distance. Pickup is always free.


  • Storage instructions will ALWAYS be provided with your order. 


As a guide:

  • Cupcakes: Refrigerate, bring to room temp before serving
  • Treats & sweets: Keep in a cool, dry place
  • Cakes: Refrigerate if not serving the same day


  • While some items may be made without nuts, gluten, or dairy, my kitchen is not allergen-free, so cross-contamination is possible.


  • Small changes are allowed up to 72 hours before pickup/delivery. Larger changes may require an updated price.


  • Yes! Rush orders may be available depending on my schedule and may include a small fee.


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